We have no control over additional charges to customs clearance. If you refuse the package, for this reason, customs authorities may charge us an administration fee, and this fee will be deducted from the requested refund amount.
Frequently asked questions
We Ship all over Egypt, contact customer support if you can't see your country in the country list
We deliver all our packages using Bosta.
Check processing times for each product before checkout, some items take much longer than others.
Delivery usually takes 2-3 business days
Delivery days does not include processing times
You will receive a whatsapp/email shipping notification including the package tracking number with a direct link
Yes we do, please drop us a message for more info.